Getting an Updated CR12 in Kenya – Simple Step-by-Step Guide (2026)

Written By Susan Maina – Corporate Compliance Writer and Legal Researcher
Author

Susan Maina is a Corporate Compliance Writer and Legal Researcher at M&A Registrars, a leading company secretarial and legal advisory firm. She specializes in developing clear, insightful content on Company Law, Corporate Governance, Regulatory Compliance, and Business Registration Services.

LinkedIn >>

Estimated Read time: 4 Mins

If you are looking for a simple and clear guide on getting an updated CR12 in Kenya, you are in the right place.

In this article, you will learn exactly what an updated CR12 is, when you need it, what to prepare, and how to apply for it online — step by step.

This guide by M&A Registrars is written for you as a business owner, director, shareholder or administrator who just wants the job done quickly and correctly.

What is an updated CR12 in Kenya?

An updated CR12 is an official company search document issued by the
Business Registration Service (BRS) through the Registrar of Companies.

It confirms your company’s latest and current details, including:

  • Your directors
  • Your shareholders
  • Your shareholding structure
  • Your registered office

 

An updated CR12simply means your CR12 now reflects the new changes you have made to your company (for example, new shareholders or new directors).

Want to make sure your CR12 in Kenya is updated correctly ?

M&A Registrars can guide you step by step to check your company records, confirm changes, and get your updated CR12 quickly and fully compliant.

Book a Free Consultation with M&A Registrars TodayWhatsApp

When do you need to update CR12 in Kenya?

You need an updated CR12 in Kenya after any official change to your company, such as:

  • Transfer of shares
  • Change in shareholders
  • Appointment of a new director
  • Resignation or removal of a director
  • Any restructuring of ownership

 In short:

  •  If your company structure has changed, your CR12 must also change.

 

N/B:

Planning to transfer shares in your company? Our simple guide on the transfer of shares in Kenya explains the process step by step.

What must you do before requesting for an updated CR12 in Kenya?

Before you apply, make sure the actual company changes have already been completed and filed.

Before you apply for an updated CR12 in Kenya:

a) If you transferred shares

You must first complete the entire share transfer process and have official proof showing the shares were successfully transferred.

b) If you changed directors

You must first complete the official director change process and obtain the confirmation documents showing the change was registered.

Your CR12 only reflects what is already on the registry.
You cannot update a CR12 if the underlying changes were not properly filed.

Not sure how to apply for an updated CR12?

M&A Registrars can help you verify your shareholder and director updates, complete your application online, and ensure your CR12 reflects the latest legal status of your company.

Book a Free Consultation with M&A Registrars TodayWhatsApp

Step-by-step process on how to get an updated CR12 in Kenya

You apply online through the eCitizen portal.

Follow these steps exactly (you can match them with your screenshots):

Step 1: Log in to your eCitizen account

Use your normal login details.

Screenshot of eCitizen login page showing how to log in to access an updated CR12 in Kenya.

Step 2: Go to the Agencies section and select BRS

Scroll down and click on Business Registration Service (BRS).

Screenshot of eCitizen Agencies section highlighting Business Registration Service (BRS) to request an updated CR12 in Kenya.

Step 3: Open your business dashboard

You will be taken to a page titled:My Businesses

Screenshot of “My Businesses” dashboard on eCitizen for accessing company records and updated CR12 in Kenya.

Step 4: Click the “+” icon under Make Application

This allows you to start a new application.

Screenshot showing the “+” icon under Make Application on eCitizen to start the updated CR12 request.

Step 5: Select “Official Search CR12”

Choose the option labelled: “Official Search CR12

Screenshot of the selection page with “Official Search CR12” highlighted for requesting an updated CR12 in Kenya.

Step 6: Confirm the payment notice

A pop-up will appear showing that the service costs KES 650.

Click OK to continue.

Screenshot of payment notice on eCitizen showing KES 650 fee for an updated CR12 in Kenya.

Step 7: Find your company

In the Find Business section:

  • Type the name of the company you want to get the updated CR12 for

     

N/B: You can apply for an updated CR12 in Kenya  even if you are not a director or shareholder of that company.

Screenshot of Find Business section on eCitizen where users search their company to get an updated CR12 in Kenya.

Step 8: Select the correct company name

Click on the correct company from the results list.

Screenshot showing company selection from search results on eCitizen for generating an updated CR12 in Kenya.

Step 9: Enter your applicant details

You will be required to enter:

  • Your full name
  • Your phone number (format: +254 7XX XXX XXX)
  • Your postal code
  • Your email address

 

Screenshot of applicant details form on eCitizen including name, phone, postal code, and email to request an updated CR12 in Kenya.

Step 10: Review and finish

Confirm your details and click Finish.

Screenshot of review and finish page on eCitizen before submitting request for an updated CR12 in Kenya.

Step 11: Make payment

Choose your payment method:

  • M-Pesa
  • Airtel
  • Bank e.t.c
  • Pay the KES 650 and confirm the payment.

 

Screenshot of eCitizen payment options (M-Pesa, Airtel, Bank) to pay KES 650 and complete updated CR12 application in Kenya.

That’s it.

Your updated CR12 is generated automatically showing the new company details, including your updated shareholders and directors.

FAQs on getting an updated CR12 in Kenya

1. Can I get an updated CR12 in Kenya?

Yes. You can get an updated CR12 in Kenya once your company’s changes (such as a share transfer or change of directors) have already been officially registered with the Registrar of Companies.

Your CR12 only reflects changes that are already approved on the registry.

2. How can I get an updated CR12 in Kenya?

You can get an updated CR12 in Kenya by applying online through the eCitizen portal under the Business Registration Service (BRS) and selecting Official Search CR12.

You only need your company name and your applicant details to complete the request.

3. How long does it take to get an updated CR12 in Kenya?

Getting an updated CR12 in Kenya is automatic.

Once you complete payment and it is confirmed on eCitizen, your updated CR12 is generated immediately with the latest company ownership and director details.

4. How much does it cost to get an updated CR12 in Kenya?

The official cost of getting an updated CR12 in Kenya is KES 650.

This is the statutory fee charged by the Business Registration Service (BRS) for issuing a CR12 showing updated company information.

5. Is a CR12 the same as conducting an official search?

Yes.

Getting an updated CR12 in Kenya is the same as conducting an official company search, because the CR12 document is the official search result showing your company’s current shareholders, directors and registered details.

Important note for you

If you would like a deeper explanation of what a CR12 is, how it is used, and why institutions ask for it, you can also read our detailed guide on CR12 in Kenya – Complete Beginner’s Guide (2026)

(This article focuses specifically on getting an updated CR12 in Kenya.)

Conclusion – Why you should get an updated CR12 in Kenya

Getting an updated CR12 in Kenya is not complicated.

If your company has changed its shareholders or directors, it is very important that your CR12 reflects the current legal position of your business.

The good news for you is:

  • The process is fully online
  • It is simple
  • It only costs KES 650

Keeping your CR12 updated helps you avoid delays with banks, tenders, investors, property transactions and compliance checks.

Would you like us to assist you:

Getting your updated CR12 in Kenya without stress?

Click the WhatsApp button to book your free consultation with M&A Registrars now.

Or email us at info@mnaregistrars.com

WhatsApp

Need help getting an updated CR12 in Kenya?

If you would rather not handle the process yourself, M&A Registrars can assist you with:

  • Confirming whether your share transfers or director changes are properly filed
  • Applying for your updated CR12
  • Ensuring your company records are fully compliant

This is especially useful for companies with multiple shareholders or recent restructuring.

Getting an updated CR12 in Kenya should be simple — and with the right support, it really is.

Disclaimer;

This article is provided for general information purposes only and does not constitute legal or professional advice.

You should always confirm the latest requirements with the relevant government authorities or a qualified company secretarial professional before proceeding.

🚀 Ready to Register Your Company?

Click below to start the registration process, it’s fast, simple, and hassle-free!

Start Registration
error: Content is protected !!